2.9
(610 reviews)
| Sales hours: | 8:30am to 8:00pm |
| Service hours: | 7:30am to 6:00pm |
View all hours
| Sales | Service | |
|---|---|---|
| Monday | 8:30am–8:00pm | 7:30am–6:00pm |
| Tuesday | 8:30am–8:00pm | 7:30am–6:00pm |
| Wednesday | 8:30am–8:00pm | 7:30am–6:00pm |
| Thursday | 8:30am–8:00pm | 7:30am–6:00pm |
| Friday | 8:30am–8:00pm | 7:30am–6:00pm |
| Saturday | 8:30am–8:00pm | 7:30am–5:00pm |
| Sunday | Closed | Closed |
Reviews
2.9
(610 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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5.0
As always, friendly staff, clean surroundings and...
May 21, 2021
By ssannan on DealerRater
As always, friendly staff, clean surroundings and excellent service. I'll be back, again and again. I will be coming in to see Merrill soon, about my future tire and battery needs.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
Scott Bowden did a fantastic job for us. We highly...
May 20, 2021
By urgolfbud on DealerRater
Scott Bowden did a fantastic job for us. We highly recommend buying a car from him. He was very friendly and easy to work with.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
4.0
I just had a routine service, oil change, etc. My service...
May 19, 2021
By joeld on DealerRater
I just had a routine service, oil change, etc. My service rep Kailee was very friendly and helpful. She called when the vehicle was ready and informed me about the service reports.
Rating breakdown (out of 5):
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
4.0
I've been a Service Department customer for some 6 years,...
May 16, 2021
By Uncle Urn on DealerRater
I've been a Service Department customer for some 6 years, a good decision on my part. I've always been given the low-down on what needs attention to my Jeep; always been pleased with the results when I bring it in for service.
Rating breakdown (out of 5):
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
Merril in service was very helpful , in fact everybody in...
May 6, 2021
By Kanebros on DealerRater
Merril in service was very helpful , in fact everybody in the service area was extremely nice and helpful.Highly recommend Stephen Wade Jeep for repair work
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
It was a pleasure to meet and work with Miguel as our...
May 5, 2021
By Sxcross on DealerRater
It was a pleasure to meet and work with Miguel as our "new" service writer. He took good care of us as customers and my wife Jeep.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
Thank you Bob! He is the only one in all of the service...
May 5, 2021
By dirtworks2010 on DealerRater
Thank you Bob! He is the only one in all of the service departments I've been in that knows his job and really does it well. Please let him know how much he helps people.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
Bob Peppler in the service dept. is the reason why we use...
May 5, 2021
By christensen.dallas@hotmail.com on DealerRater
Bob Peppler in the service dept. is the reason why we use Stephen Wade Dodge. We will continue to purchase and service vehicles there as long as Bob is there to work with. Always honest and willing to help in any way he can. Extremely trustworthy!!!!!!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
I've been doing business here for twenty years and as...
May 2, 2021
By Red Rock Hiker on DealerRater
I've been doing business here for twenty years and as always, thanks for the great service! Looking forward to seeing you in three months for my next scheduled service.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
Jayson was our salesman and he was amazing! He was very...
April 30, 2021
By Kpitts1960 on DealerRater
Jayson was our salesman and he was amazing! He was very patient, knowledgeable and answered all our questions! The whole experience was good, even the financing was easy.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
0 people out of 0 found this review helpful.
