In an ideal world, splitting bills would be a piece of cake. You wouldn’t have to worry about being slugged with extra fees, wasted time, longer lines and clunky tech. Unfortunately, it’s almost always a time-consuming inconvenience for venue owners who’d rather turnover more tables than process less transactions.
Over the years, Aussie customers have voiced their frustration over a ‘no split bills’ policy in bars, restaurants and cafes. After all, who can blame them? Divvying up the total has been known to end friendships.
What they don’t realise is that it’s venues that have always had the raw end of the deal when it comes to bill splitting.
Split bills aren’t worth the hassle.
It’s hardly worth your while to split a round of coffees seven ways – it’ll take you longer to process the bill than make the lattes. Even when a sitting has accrued a sizable bill, that end-of-meal calculation just gets more complicated, drawing your floor staff away from important things like getting food and drinks out in good time, all so customers won’t lose mates over unpaid IOUs.
When it comes to reasons for adopting the ‘no split bills’ policy, venue owners can take their pick:
It’s a far from appetising concept. The good news is, the old days of losing time, money and customers to split bills are over.
It’s win-win with this new tech.
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You know that ideal world we mentioned at the beginning of this article? It’s now a reality.
Introducing payo checkout – a piece of clever tech that helps customers enjoy more of what they love while empowering venues to deliver a deliciously seamless dining experience.
You’ve no doubt already heard of self-checkout technology. It’s been cropping up in countless industries all over the world. Aussie businesses have been leveraging it since as far back as 2008, when Coles first introduced the self-checkout to its nationwide supermarkets.
Well, now it has arrived in hospitality, and it’s helping venues all over the country split bills with ease –all without taking up your floor staff’s time, creating unwanted queues and charging unnecessary fees. In fact, customers using payo checkout can process the entire transaction themselves on their phone, in seconds –all in three simple steps:
1. Scan the QR code found on, or brought to, their table
2. Select the number of people paying
3. Assign everyone an amount based on what they had, or split it evenly
See, piece of cake. But that’s just the beginning of payo checkout’s smorgasbord of benefits. Here are 4 ways your restaurant can get the most out it.
Join hundreds of venues processing payments with payo
Like what you’ve read and ready to add your venue’s name to the growing list of local bars and eateries processing split bills? Find out more atpayo.com.au/payo-checkout/.
